Shipping policy

  • Temperature
    • The air temperature at 0°F and the internalproduct temperature below 10°F. 
    Packaging
    • Using leakproof containers that won't release odors. Line cardboard boxes with thick plastic and an absorbent mat to prevent leaks. Packing the food in plastic bags to prevent freezer burn. 
    Shipping time
    • A maximum transit time of 30 hours.
    Shipping label
    • Include the address and 24-hour phone number  for both us and the recipient.